~ Providing Quality Utility & Community Services To Sandia Heights & Primrose Pointe ~

Latest News

Apr 27, 2015



Most banking institutions offer online bill pay services?  Most banks allow you to set up one-time payments, schedule future payments or create recurring payments from your checking or other accounts.  Some benefits of utilizing your banks online bill pay services include saving money on postage, saving time and it's also more secure than sending payments through the mail.

Call your bank today to see if you are able to take advantage of this great bill pay option!



*  As each banking institution is unique please, check with your specific bank to inquire about potential fees and how to setup online bill pay. *

Mar 17, 2015


2015 Spring Green Waste Collection

April 20th – 24th



Sandia Heights Services Sanitation Department will offer free GREEN WASTE PICKUP on your regular collection day during the week of APRIL 20th - 24th.

Place your green waste (leaves, grass and brush, NO cacti) in bags weighing no more than 40 lbs at the curb by 7am on your regular collection day.


  • Branches must be bundled and cut to 4ft. lengths.
  • Limit of 10 bags and/or bundles.


Mar 6, 2015



Are You Ready To Chase Down Leaks?


Household leaks can waste thousands of gallons of water every year. The Bernalillo County Water Conservation Program encourages all residents to hunt down the drips in their households.  Common leaks found in homes are worn toilet flappers, dripping faucets and outdoor irrigation systems.

Leaks can run, but they can’t hide! As part of this “Fix a Leak” campaign, all Bernalillo County community centers will have FREE toilet leak dye tablets available for the public to take home and use.

Please visit our website, www.bernco.gov/FixLeaks/, for more information and tips on how to identify and fix leaks.  Save valuable water and money all year long!

Bernalillo County would also like to remind all residents that the Water Conservation Ordinance will be in effect starting April 1st – Oct. 31st.  Water restrictions include no outside sprinkler watering between the hours of 11 a.m. – 7 p.m., the hottest part of the day.



* Dye tablets are also available at the Sandia Heights Services office

Jan 26, 2015



Would you like one less thing to worry about?

Sign up for Automatic Debit Payments (ACH) and your SHS payments will be automatically deducted from your checking account on the 5th of every month – no more checks, stamps, delayed or lost payments to worry about!

Download the enrollment form today and get 2015 started on the right foot!

Jan 2, 2015


C h r i s t m a s   T r e e   C o l l e c t i o n

SHS Sanitation will offer free Christmas tree pickup on your regular collection day during the week of

January 12th – 16th 2015

Place your Christmas tree at the curb by 7am on your regular collection day.  Trees taller than 6 feet must be cut in half.

Dec 22, 2014


Holiday Sanitation Schedule

  • Christmas Day, Thursday, December 25 will be collected on Friday, December 26
  • New Year’s Day, Thursday, January 1, 2015 will be collected on Friday January 2, 2015

If your regular pickup day falls on either of the above holidays, refuse will be collected the following BUSINESS DAY as noted above.


Holiday Recycle Schedule:

  • Christmas Day, Thursday, December 25, will be collected on Friday, December 26
  • New Year's Day, Thursday, January 1, 2015 - FALLS ON A NON RECYCLE COLLECTION WEEK

If your regular pickup day falls on either of the above holidays, refuse will be collected the following BUSINESS DAY as noted above.


Wishing everyone a safe & happy holiday season!

Oct 28, 2014

SHS Sanitation will offer free GREEN WASTE PICKUP on your regular collection day during the week of

DECEMBER 1st – 5th

Place your green waste (leaves, grass and brush, NO CACTI) in bags weighing no more than 40 lbs. at the curb by 7am on your regular collection day.  Branches must be bundled (tied) and cut down to 4ft. lengths.

Limit 10 bags and/or bundles.

Sep 22, 2014

Currently Bernalillo Country offers two water conservation incentive programs available to Sandia Heights residence:

High Efficiency Toilet Retrofit Program – To participate in the High-Efficiency-Toilet Retrofit program, residents must receive a home water use survey. The home water use survey is conducted by Bernalillo County staff and includes verification of toilet eligibility, home leak analysis, estimation of current water use, and installation of low-flow shower heads and faucet aerators. Existing toilets must be 3.5 or 5 gallon per flush toilet manufactured before 1994. If it is determined that your property has toilets that are eligible to be replaced, a plumber will be selected to install up to two 1.28 gallons per flush High Efficiency Toilets.

Sandia Heights currently has 325 participants in this program!

Rain Barrel Program – Property owners in unincorporated areas who are not customers of the Albuquerque Bernalillo County Water Utility Authority (ABCWUA) may qualify to receive one rain barrel per occupied address.  To participate and qualify for the Rain Barrel Program, sign up for a Home Water Conservation Survey.  Bernalillo County will verify that there is a way for the rain barrel to be utilized on the site and you will pay only $40 for a 100 gallon rain barrel (the rain barrel retails for over $200!).   Bernalillo County will also provide water saving tips for the outdoors and can provide low-flow aerators and shower heads for inside your home.

Sandia Heights currently has 237 participants in this program!

For applications and more information call Bernalillo County at 848-1500 or visit their website at www.bernco.gov/water.

Sep 16, 2014

Sandia Heights Services is proud to present Tom Teachout with the 2014 Good Samaritan Award.  Tom has served as Secretary/Treasurer for the Primrose Pointe HOA for the last five years.  He has been instrumental in many of the great road improvements in Primrose such as the installation of speed humps, the recently completed fog sealant and the repaving of the path off Lowell, between Oakland and Anaheim.  This path is enjoyed by Primrose residents, those out for some exercise and also by the children attending school nearby. Tom is also actively working with Bernalillo County to get Fire Station #5 (just West of Lowell, South of Paseo) direct access to Paseo Del Norte. Currently the trucks must travel either West to Browning or East to Lowell for access to Paseo, extending their response time by 2-3 minutes.

SHS Vice President Larry Buynak, Accounts & Operations Administrator Diana Justice and Tom Teachout
Jul 1, 2014




Our Annual Water Quality Report for 2013 is now available on our website at



Apr 21, 2014

Sandia Heights Security provides a highly visible deterrent to crime in the Sandia Heights and Primrose Pointe subdivisions.

We also provide the following assistance to our subscribers:

  • Special Watches for residence who are away from their homes
  • Burglar alarms; will respond, observe and report
  • Lost children, pets & property
  • Contact homeowners of suspicious activity (open garage doors during evening hours etc.)
  • Respond to nuisance/potentially dangerous animals until the proper agency arrives
  • Returning of trash bins & newspapers to the home with an advanced Special Watch request
  • Motorist assists (jumping of cars, etc.)

To subscribe to this highly valuable and beneficial service or for more information, please call 856-6347.


Mar 25, 2014

We are excited and pleased to introduce our new security patrol vehicle, a brand new 2014 Ford Escape!  Our highly identifiable new vehicle allows for better gas mileage and the higher ride provides a better view point for our guards!  While out and about on patrol, our guards stay connected to our advanced security database.  This allows our team immediate, real time access to important information about our subscribers such as emergency contact numbers, special security watches and prior security calls.  Our security team is invested in keeping our community safe and the use of our highly comprehensive database and new security patrol vehicle allows them to do an even better job!

Should you be interested in subscribing to our Security services please call 856-6347.

~ John E., Security Manager

Dec 12, 2013

Sign up for our automatic debit payment program! No more envelopes, stamps or payments lost in the mail... Click here to download the authorization form in PDF format.

Dec 10, 2013

Sandia Heights Services is proud to offer a convenient and paperless option for receiving and viewing your monthly billing statement.

Aug 6, 2013


Sandia Heights Services has created a new email alert system for our customers!  Our new database enables our companies to email our customers when circumstances warrant alerting you to events in our community such as water outages, wildlife alerts, crime alerts, etc.


Please email us at customerservice@sandiapeak.com if you would like to receive these valuable alerts, and verify your email address, name, service address and current telephone number for your Sandia Heights Services account.

Jun 17, 2013


It's been a long, hard winter for your yard.  While your plants go dormant to cope with the colder weather, your sprinkler system can feel the effects of winter too.  Cracks in the pipes can lead to costly leaks, and broken sprinkler heads can waste water and money.  You could be losing up to 25,000 gallons of water and more than $90 over a six-month irrigation season - the cost of about 300 daffodil bulbs!

Nov 21, 2012
We have been receiving calls from our customers regarding solicitations they are receiving from various companies selling water and sewer service line insurance coverage.  We are in no way affiliated with these companies, and we recommend our customers contact the Better Business Bureau for additional information regarding these solicitations.
Jan 31, 2012


Sandia Peak Utility Company is pleased to announce the completion of the new redundant well at our current well site in the Northeast Heights.

Jul 1, 2010
Recycling is now available for all Sandia Heights and Primrose Pointe residents at no extra charge!  The curbside recycling service is now a part of your regular sanitation services.  Go green with Sandia Heights Services!

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